JCards (hereinafter referred to as “We” or “JCards”) is the data controller and processor of the personal information we collect about you on this website and JCards program/app.
1. What Personal Information Does JCards Collect?
We collect information relating to you that you have provided to us (through account or partnership registration, completing forms, contacting us, or using our products and services) or that we may have obtained from another source (such as marketing partners, referral partners or from marketing organisations).
This information may include your name, your company’s name, tax file number, date of birth, address, telephone numbers, credit card, bank account, and/or financial details, information on how you use our products and services (such as your video views history, help conversations, and browsing activity when visiting one of our websites), references, opinions and/or lifestyle information and any other information collected in relation to your use of our products and services.
When you visit our website, JCards’ Internet Service Provider may make a record of your visit and log the following information for statistical purposes:
We may collect these types of personal information directly from you or from third parties. This collected information is used to provide an overview of how you are accessing and using the JCards website and app to allow us to make automated decisions on how to best serve your needs as well as providing requested services.
If you use one of our websites to complete an online application form, or create an account, we will only collect the information you provide as part of that process if you complete and submit the application or register an account with us.
If you log out of our websites or cancel your application or account before submitting it, the information you had entered will be automatically deleted.
2. What Does JCards Do With My Information?
The information that we collect from you may be used by us for a number of purposes connected with our business such as:
Our Site is not intended for children under 13 years of age. No one under age 13 may provide any information to or on the Site. We do not knowingly collect personal information from children under 13.
If you are under 13, do not use or provide any information on this Site or on or through any of its features/register on the Site or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use.
If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at [email protected].
Most of our services do not require any form of registration, allowing you to visit our site without telling us who you are. However, some services may require you to provide us with Personal Data. In these situations, if you choose to withhold any Personal Data requested by us, it may not be possible for you to gain access to certain parts of the site and for us to respond to your query.
3. Will JCards Share My Information?
JCards will not sell your information to third parties. All other data collected is not individually identifiable, and is used for internal research purposes. However, there may be times when we need to disclose your personal information to third parties. If we do this, we will only disclose your information to:
4. What Does JCards Do With My Customers’ Information?
6. Will JCards Protect My Personal Information?
We will take reasonable steps to ensure that the personal information we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, use, modification or disclosure.
7. How Does JCards Retain And/Or Store My Information?
We may retain all personal information that we collect (on both our active systems and our archive systems), for as long as is necessary for us to carry out the purposes for which the information was collected (including for the purpose of providing services to you). For registration and account information, this means that the information is likely to be retained for the period of time that we consider your account to be “active”. An “inactive” account is where the account is not used for a continuous period of two (2) years.
The location at which we store your personal information will depend on the nature and purpose of the information and the manner in which you supply it to us. JCards will at its discretion use, process, and store your personal information at our premises and/or storage facilities whether in Australia or another country. You hereby consent to this transfer. You further agree that this agreement and any issues relating to privacy matters is governed by the laws of Australia and each party submits to the jurisdiction of the Courts of Australia and its privacy laws. In the event JCards decides to store the personal information outside of Australia, you still agree to be bound by the provisions of this clause.
8. How Can I Access My Personal Information Held By JCards?
You have the right to know whether or not we hold any personal information about you. You also have the right to access your personal information, if we hold that personal information in a way that it can be readily retrieved. You may request access to the personal information we hold about you by sending an email to: [email protected]. We will fulfil your request by sending your copy electronically, unless the request specifies a different method. For any subsequent access request, we may charge you with an administration fee.
10. Your Acceptance And Consent
We may in the future contact you to inform you of services and products available from JCards or our partners. If you do not wish to receive these offers you may opt out at any time.
If you decide not to provide the personal information requested when you use, register or open an account on our website, this may result in services or products (including related services offered in conjunction with our websites) not being offered or provided to you.
Please also note that while the JCards website hyperlinks to various other websites, JCards is not responsible for the privacy practice of those websites and/or the reliability of the information published on those websites.
You may contact us at any time to:
For written correspondence, please mail to:
PO Box 484
Northbridge WA 6865